At Leon Men, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a simple and straightforward return policy to ensure your shopping experience is enjoyable and hassle-free.
Return Period
You have 30 days from the date of receipt to return items for a refund or exchange. Please ensure that the items are in their original condition, unworn, and with all tags attached.
How to Initiate a Return
Contact Us: To start a return, please reach out to our customer service team at [email protected] with your order number and details about the item you wish to return.
Return Authorization: We will provide you with a Return Authorization (RA) number and further instructions on how to return your item.
Prepare Your Package: Securely package the item(s) you wish to return. Include the RA number and any other required documentation.
Shipping: Ship your return to the address provided by our customer service. Please note that you are responsible for return shipping costs unless the return is due to a defective or incorrect item.
Refunds
- Refunds will be processed once the returned item is received and inspected.
- The refund will be issued to the original payment method used during the purchase.
- Please allow 5-7 business days for the refund to reflect in your account.
Exchanges
If you would like to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.
Non-Returnable Items
Certain items are non-returnable, including:
- Gift cards
- Items marked as final sale
- Damaged or Defective Items
Thank you for choosing Leon Men! We appreciate your business and strive to provide you with the best possible shopping experience.